Privacy Policy

At Business Parlo ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of our clients, website visitors, and partners. This Privacy Policy details how we collect, process, and protect your information when you visit businessparlo.com or engage our consultation services.

We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and align our operations with global regulatory frameworks (such as the GDPR) to ensure the highest standards of data security.

1. Information We Collect

We collect information you provide directly to us, as well as automatic system logs when you navigate our website:

• Inquiry Data: When you submit our contact form, we collect your name, corporate email address, phone number, company name, package preference, and your summarized message.
• System Logging: Our servers automatically log visitor details including date & time, IP address, User-Agent header (to classify Bot vs Human entries), landed pages, and referrer headers.
• Geolocation: We process your IP address to geolocate your regional origin. This data is cached in session parameters and is not stored permanently in linkable formats.

2. How We Use Your Data

We process your personal and corporate data strictly for the following purposes:

• To analyze and respond to your consultation requests.
• To customize your browsing experience (such as serving localized headers based on your country).
• To monitor system health, detect malicious crawl bots, and analyze traffic volumes.
• To fulfill our legal, taxation, and regulatory compliance obligations in Malaysia.

3. Information Sharing and Disclosure

Business Parlo does not sell, trade, or rent client or visitor datasets to third parties. We only share data under the following circumstances:

• With trusted service providers who host our servers or assist in operations (under strict confidentiality agreements).
• When required by Malaysian law enforcement or statutory regulators to comply with judicial processes.

4. Data Retention & Security

We maintain appropriate physical, electronic, and administrative safeguards to protect your personal data from unauthorized access or alteration. We retain visitor logs for a maximum of 12 months for traffic analysis, after which they are anonymized or permanently purged.

5. Your Rights

Under the PDPA, you have the right to request access to your personal data held by us, request corrections to out-of-date records, or object to specific processing settings. To exercise these rights, please email us at advisory@businessparlo.com.